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Dear friends,
Welcome to my store.
When you order the children’s shoes,
You should according internal length.
The US size is only convenient for you to do order.
The comfortable length is the foot length add about 1cm.
Please choose the right size.
US Size 5.5 (EUR Size 21) = Insole Length 13.5 (CM)
US Size 6 (EUR Size 22) = Insole Length 14 (CM)
US Size 7 (EUR Size 23) = Insole Length 14.5 (CM)
US Size 8 (EUR Size 24) = Insole Length 15 (CM)
US Size 8.5 (EUR Size 25) = Insole Length 15.5 (CM)
US Size 9 (EUR Size 26) = Insole Length 16.1 (CM)
US Size 10 (EUR Size 27) = Insole Length 16.7 (CM)
US Size 11 (EUR Size 28) = Insole Length 17.3 (CM)
US Size 11.5 (EUR Size 29) = Insole Length 17.9 (CM)
US Size 12.5 (EUR Size 30) = Insole Length 18.5 (CM)
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Item Specifics
girls boots:
Children Shoes Girls Boots
Fit:
Fits true to size, take your normal size
Boot Type:
Riding, Equestrian
Lining Material:
Cotton Fabric
Department Name:
Children
children shoes:
Children Shoes Girls
children boots:
Children Girls Boots
kids boots:
kids girls boots
size:
21,22,23,24,25,26,27,28,29,30
baby boots:
Cute Baby Boots
Baby shoes:
PU Leather Cute Baby Boots
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did
not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yenfix.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!